Matchesfashion Reviews
(Rated by 6 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
5.0
Base on 6 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.0
- Shipping & Delivery4.3
- Customer Service4.5
- Return Policy4.2
- Good Value5.0
Recent Customer Reviews (6)
Markus Möller
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Antonio Holland
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Ismaal Usamov
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Lauren Parkes
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Ovlur Kadyrov
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Agathe Jodoin
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Payment Methods
Accepted Payment Options:
Prices for items on Matchesfashion.com-us vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Matchesfashion credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Matchesfashion Pros & Cons
Pros
1
Wide Selection: Over 650+ designers including Balenciaga, Fendi, Acne Studios, and Jil Sander.
2
24/7 Style Advice: Access to the fashion-concierge team, MyStylist, for personalized style advice.
3
Shopping Options: Shop online, in-store, or via the brand’s app.
4
Private Shopping Services: Available in person or via email or phone.
5
Loyalty Program: The Curator program offers rewards and exclusive benefits.
6
Sustainability Commitment: Works with Eco-Age to promote sustainable practices.
7
Free Delivery: Available on all orders over $300.
8
Free Returns: Ensures a hassle-free shopping experience.
9
Inclusive Pricing: All prices include duties and taxes.
CONS
1
Customer Service Issues: Many customers have reported poor customer service, including long wait times and unresponsive support.
2
Return Policy Limitations: Some items, especially those from the SALE and OUTLET sections, are final sale and not eligible for return, exchange, or credit.
3
Mixed Reviews: The site has a rating of 1.5 stars from 150 reviews, indicating general dissatisfaction with purchases.
4
Return Process Complexity: The return process can be difficult, with some customers reporting issues with receiving refunds and resolving return requests.
Matchesfashion Features and Benefits
Features
Wide Selection
Over 650+ designers including Balenciaga, Fendi, Acne Studios, and Jil Sander
24/7 Style Advice
Access to the fashion-concierge team, MyStylist, for personalized style advice
Shopping Options
Shop online, in-store, or via the brand’s app
Private Shopping Services
Available in person or via email or phone
Loyalty Program
The Curator program offers rewards and exclusive benefits
Sustainability Commitment
Works with Eco-Age to promote sustainable practices
Free Delivery
Available on all orders over $300
Free Returns
Ensures a hassle-free shopping experience
Inclusive Pricing
All prices include duties and taxes
Discounts up to 80%
Available on selected items
15% off first order
With code NEW15 for orders over $250
14-day Return Window
Allows returns within 14 days of receipt with easy Returns portal process